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Your web builder has stopped, no longer responds or your site suddenly went offline. You're at your wits' end and don't know who to turn to anymore. Relax: I take over your website and become your fixed point of contact.
Sound familiar?
It happens to more business owners than you'd think. And there's almost always a solution. If you recognise yourself in one of these situations, you're in the right place.
Your builder has stopped or is unreachable. Emails go unanswered and you feel left to your own devices.
Your site suddenly went offline. Or you're afraid it could happen at any moment.
You no longer have access. Logins, hosting or domain name: you no longer know what's where.
You want certainty. Someone who keeps your site running and simply picks up when you call.
How I approach it
No chaos, no technical jargon. We calmly work through a set plan until everything is yours again.
1
You tell me what went wrong and what you still have. In one phone call we both roughly know where you stand.
2
Where is your site hosted, who manages your domain name, which access details are missing. I map it out so you have a clear picture.
3
Step by step, you get logins, hosting and domain name back in your name. From now on you're no longer dependent on anyone else.
4
Your website moves to a stable environment. The aim is minimal disruption: ideally visitors notice nothing of the transition.
And if it doesn't work out?
Sometimes a web builder has genuinely vanished or no one will grant access anymore. Annoying, but rarely a dead end. In most cases there's still a way forward, and otherwise we make a fresh start based on what's still usable.
What I can usually salvage:
Even without a single old login you're not left empty-handed. We build on what's there and this time put everything in your name straight away.
Would you rather have something new right away? Then have a look at redesigning your website.
Afterwards
After the takeover you don't have to go searching again. I stay your fixed point of contact, so your site keeps running and you can simply get on with business.
Your site runs in a stable, fast environment that I keep an eye on for you.
I keep everything up to date, so your site stays secure and keeps working.
Regular backups so no work is ever lost again.
Need to update a text, photo or price? You send a message and it's sorted.
Frequently asked questions
The questions business owners ask me most often when their builder is gone.
Yes. I regularly step in for business owners whose web builder has stopped or gone unreachable. In a short conversation we work out together what's still there and how to get your site back in your own hands.
No, that's very common. Finding out where your site runs and who manages your domain name is exactly one of the first things I do for you. You don't have to figure that out yourself.
Deliberately as little as possible. You tell me what went wrong, and I take on the investigation and the technical transition. The aim is for you to barely notice the takeover itself.
Yes. After the takeover I become your fixed point of contact for hosting, updates, backups and small changes. You don't have to go searching again if something comes up.
Your domain name is and stays yours. I find out where it's registered and help you get its management back in your name, so you're never dependent on someone else for it again.
Usually there's still a way forward. If recovering everything really doesn't work, we make a fresh start based on what's still usable, with you as the owner of all access details from the very beginning.
Also interesting
A takeover is often just the beginning. This ties in nicely.
After the takeover, your fixed point of contact for a site that keeps running.
View maintenance & hostingWould you rather start completely fresh with a modern website of your own?
Have a website builtRebuild your old site and make it more modern and faster right away.
Redesign your websiteTell me what went wrong. I'll take a look and tell you honestly what's possible, with no obligations.